Privacy Policy  

Effective Date: 16/03/2025
 

Watches of Norwich Ltd ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.watchesofnorwich.co.uk (the "Site"), or interact with us in any other way.  
 

By using our Site or providing us with your personal information, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site or provide us with your personal information.  
 

1. Information We Collect  
We may collect and process the following types of personal information:  
- Contact information, such as your name, email address, phone number, and postal address.  
- Payment information, such as credit/debit card details (processed securely by our payment providers).  
- Order information, including details of products you purchase from us.  
- Technical information, such as your IP address, browser type, and operating system.  
- Usage information, such as how you interact with our Site and services.  
 

2. How We Use Your Information  
We use your personal information for the following purposes:  
- To process and fulfil your orders.  
- To communicate with you about your orders, inquiries, or requests.  
- To improve our Site, products, and services.  
- To send you promotional offers, newsletters, or marketing communications (if you have opted in).  
- To comply with legal obligations and protect our rights.  
 

3. Legal Basis for Processing  
We process your personal information based on the following legal grounds:  
- To perform a contract with you (e.g., processing your orders).  
- With your consent (e.g., for marketing communications).  
- To comply with legal obligations.  
- For our legitimate business interests (e.g., improving our services).  
 

4. Sharing Your Information  
We do not sell or rent your personal information to third parties. However, we may share your information with:  
- Service providers who assist us in operating our Site and fulfilling orders (e.g., payment processors, delivery companies).  
- Legal or regulatory authorities if required by law.  
- Third parties in the event of a business transfer, such as a merger or acquisition.  
 

5. Data Security  
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.  
 

6. Data Retention  
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.  
 

7. Your Rights  
Under UK data protection laws, you have the following rights regarding your personal information:  
- The right to access, correct, or update your information.  
- The right to request deletion of your information.  
- The right to object to or restrict processing of your information.  
- The right to withdraw consent (where applicable).  
- The right to data portability.  

To exercise any of these rights, please contact us at sales@watchesofnorwich.co.uk.  
 

8. Cookies  
Our Site uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).  
 

9. Third-Party Links  
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.  
 

10. Changes to This Privacy Policy  
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site after changes constitutes your acceptance of the revised policy.  
 

11. Contact Us  
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  
Email: sales@watchesofnorwich.co.uk  
Address: 10a Castle Meadow, Norwich, England, NR1 3DE  

---